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OL 2003 - Why am I NOT getting new mail and why are messages stuck in my Outbox? | | | Check the bottom right of your screen above the clock. Outlook should have the word Online or Connected listed there. If you see Offline or Disconnected, you will need to do the following:
Offline:
- Click on the word Offline
- Click on the words Work Offline. (There will be a checkmark in front of the words, once you click on them the checkmark will go away.)
- Outlook should then try to connect and put Outlook Online - if it doesn't then there are network problems preventing connection.
Disconnected:
- Click on File
- Work Offline
- Outlook should then try to connect and put Outlook Online - if it doesn't then there are network problems preventing connection.
- You may have to follow the instruction for Offline if this doesn't work.
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